Tech Tip: How to Provide Remote Support for FREE with Quick Assist • Blisstech Solutions

This Two Minute Tech Tip shows you how to view or control someone else’s screen for FREE.

As an IT managed service provider we have lots of tools we have to pay for to help us support our clients.

However, if you’ve ever been in a situation where you are trying to help someone remotely will know the frustration when you cannot understand what they are trying to explain on their screen.

Well, if you both use Windows you can remotely assist someone by viewing their screen for FREE without needing to install anything!

The feature is called Quick Assist and is a lifesaver. It will save you a lot of time and frustration when trying to help a colleague, friend or family member.

This tip will show you:

👉 How to access the Quick Assist feature BUILT-IN to Windows.
👉 What the process looks like for you, and the person you are helping.
👉 How to avoid buying a specialist solution by utilising this hidden Windows feature.

These tips will help you to:

💥 Save time and frustration when helping someone remotely.
💥 Quickly help someone by controlling their screen.

Thanks for watching.

← Tech Tip: How to use Mail Merge What is the Microsoft Modern Workplace? →

How to scan a QR code with your phone

As more venues open up for face to face meetings, some are introducing their own track and trace systems using a QR code that you need to scan with your mobile phone. But how? This video explains how to scan a QR code with your phone so you are not trying to figure it...

You might hold the secret to data security in your finger

Is your password keeping your data as safe as it could be? Maybe not. And there are new, safer alternatives to try. Here are all the details.

Is your business data at risk? Don’t take chances with old tech

Old computers and external drives can put your sensitive business data at risk.
We look at how to dispose of old computers and external drives in the safest way possible.

What to do when disaster strikes: Creating an Incident Response Plan

Your business has firewalls, the latest security software, multi-factor authentication, and, of course, uncrackable passwords. You may even have Cyber Essentials—high five. But… It’s still not enough to protect you from 100% of cyber attacks. Completely watertight...

Here’s how cyber criminals try to hack your accounts while you sleep

Have you ever received a notification on your phone while you’re sleeping, asking if it’s really you logging in?
It’s called a fatigue attack and Microsoft Authenticator’s latest feature will help to protect you.

It’s nearing the end for Windows 10 – Are you ready?

It’s time to say goodbye to Windows 10 Next year, we’ll say a final farewell to Windows 10 as it reaches the end of its life. Microsoft is stopping support. This means no new tools or features and no more security updates. If you’re still using Windows 10 in your...

How to Secure Your Business from Cyber Threats in 2024: A Free Guide

Protect your business from these cybersecurity threats in 2024 We’re weeks away from the new year. And this is a great time to start thinking about what needs to get better in 2024. We believe you should allocate more of your business’s precious resources to the...

10 Simple Tips for Avoiding Phishing Scams: How to Stay Safe Online

10 Simple Tips for Avoiding Phishing Scams: How to Stay Safe Online What is Phishing? Phishing is a common online scam in which cybercriminals try to trick you into sharing personal information, such as passwords and credit card numbers. Phishers often use email or...

1 in 4 people struggle with password overload. Here’s the answer

1 in 4 people struggle with password managment. Here’s the answer

Struggling from password overload? You’re not alone, and it’s putting your business at risk of data theft. Good news: There’s a very simple solution and we’ll tell you all about it.

Criminals are exploiting AI to create more convincing scams

One of the many cool things about the new wave of Artificial Intelligence tools is their ability to sound convincingly human. AI chatbots can be prompted to generate text that you’d never know was written by a robot. And they can keep producing it – quickly, and with minimal human intervention. So it’s no surprise that cyber criminals have been…

More Content