Tech Tip: How to Provide Remote Support for FREE with Quick Assist • Blisstech Solutions

This Two Minute Tech Tip shows you how to view or control someone else’s screen for FREE.

As an IT managed service provider we have lots of tools we have to pay for to help us support our clients.

However, if you’ve ever been in a situation where you are trying to help someone remotely will know the frustration when you cannot understand what they are trying to explain on their screen.

Well, if you both use Windows you can remotely assist someone by viewing their screen for FREE without needing to install anything!

The feature is called Quick Assist and is a lifesaver. It will save you a lot of time and frustration when trying to help a colleague, friend or family member.

This tip will show you:

👉 How to access the Quick Assist feature BUILT-IN to Windows.
👉 What the process looks like for you, and the person you are helping.
👉 How to avoid buying a specialist solution by utilising this hidden Windows feature.

These tips will help you to:

💥 Save time and frustration when helping someone remotely.
💥 Quickly help someone by controlling their screen.

Thanks for watching.

← Tech Tip: How to use Mail Merge What is the Microsoft Modern Workplace? →

Secure your data under lock and key

Your business's data is invaluable. Without it, you wouldn’t have much of a business, would you? So that data must be kept safe… and one of the best ways to do that is to encrypt it. That way, even if a cybercriminal gets their hands on it, your data is worthless to...

You’re not imagining it, video calls ARE stressful

Video calls stressing you out? You’re not alone. Scientists have warned about the negative effects of too much camera time. We have the solution for your team.

Beware this malware: It “annoys” you into handing over login details

A sneaky new malware wants to annoy you into giving up your login details. It locks your browser in full screen mode, making you think you’re trapped… But you can easily escape and we’ll tell you how…

Microsoft finally fixes these Teams issues

Notice how tiny tech quirks can disrupt an otherwise productive day?
Some long-requested fixes are finally rolling out in Microsoft Teams.
The kind of changes that remove those everyday irritations you’ve probably stopped complaining about because “that’s just how it is”.
But not for much longer…

Unlock the Hidden Productivity Gems within Microsoft 365

Microsoft 365 is a cornerstone for many businesses, but its vast potential often remains untapped. While applications like Word, Excel, PowerPoint, and Teams are widely used, there's a treasure trove of productivity-enhancing tools waiting to be discovered. Embark on...

A woman looking at her phone while working from home

Homeworking is bad for IT security

A new homeworking security report from CyberArk has surveyed 3000 remote office workers and IT professionals. It finds that increased homeworking, resulting from the 2020 pandemic, could be bad news for a company’s IT security posture. It has uncovered several...

Serious Flaws Discovered in D-Link Routers

Researchers at Fortinet have uncovered serious flaws in four D-Link routers. The router vulnerabilities were found to allow for remote code execution which means a remote attacker could gain control of your router, snoop on your traffic and redirect your browser to...

Data loss? Save yourself a mighty headache

What would you do if all of your business data were lost? You might panic or stare at the screen in disbelief. However, if you're prepared, you'll have a safety net in place in the form of reliable and tested data backup. This means you can quickly restore your data...

Cyber attacks: Stronger, faster and more sophisticated

A new cyber security report has brought some bad news: Cyber attacks are getting stronger, faster, and more sophisticated. We have all the details.

Why you’re better off in a contract with your IT company

Imagine this: Your business stops working due to a tech issue like malware, data loss or computer malfunction, resulting in a loss of productivity and revenue. Now, think about your current IT support situation. Do you have an IT support contract, or do you only call...

More Content