Tech Tip: How to Provide Remote Support for FREE with Quick Assist • Blisstech Solutions

This Two Minute Tech Tip shows you how to view or control someone else’s screen for FREE.

As an IT managed service provider we have lots of tools we have to pay for to help us support our clients.

However, if you’ve ever been in a situation where you are trying to help someone remotely will know the frustration when you cannot understand what they are trying to explain on their screen.

Well, if you both use Windows you can remotely assist someone by viewing their screen for FREE without needing to install anything!

The feature is called Quick Assist and is a lifesaver. It will save you a lot of time and frustration when trying to help a colleague, friend or family member.

This tip will show you:

👉 How to access the Quick Assist feature BUILT-IN to Windows.
👉 What the process looks like for you, and the person you are helping.
👉 How to avoid buying a specialist solution by utilising this hidden Windows feature.

These tips will help you to:

💥 Save time and frustration when helping someone remotely.
💥 Quickly help someone by controlling their screen.

Thanks for watching.

← Tech Tip: How to use Mail Merge What is the Microsoft Modern Workplace? →

Young employees have different attitudes to cyber crime

If you employ anyone aged between 16 and 19, you need to pay special attention to the cyber security training you’re giving your team.

Browse with confidence: Microsoft Edge’s Enhanced Security

Microsoft is working on a major security update for its Edge browser, which will bring Edge enhanced security to everyone using it.

Did you notice Incognito mode’s improved privacy?

If your team use Google Chrome’s Incognito mode, you probably assume your browsing is private. But until Microsoft spotted this big flaw, your info could be shared across devices… here’s how they’ve fixed it.

Cyber attacks: Stronger, faster and more sophisticated

A new cyber security report has brought some bad news: Cyber attacks are getting stronger, faster, and more sophisticated. We have all the details.

FBI issues new ransomware warning

When you hear a warning from the FBI you know things are serious. And that’s why you should take notice of this latest warning about a ransomware group that could target your business. Here’s how you can stay safe…

A handshake reaching out of a laptop screen

What is a managed service?

If computers are an essential part of your business you will probably have someone looking after them for you, but what type of service are you getting from them? Have you heard the expression "Managed Service" or "Break/Fix"? You may have heard these expressions and...

Consider this before using AI browsers at work

Ever wondered what really happens behind the scenes when your team uses an AI-powered browser?
There’s a hidden trade-off between convenience and security that most businesses don’t spot until it’s too late.
And it could affect your sensitive data, your compliance, and even your day-to-day operations…

This new search feature in Edge is a revolution

Microsoft’s Edge browser has an amazing new search feature that we think is a total game changer, and the most compelling reason yet to switch. We have all the details.

Is Wi-Fi 7 worth the investment?

Is upgrading to Wi-Fi 7 the right investment for your business? We look at the pros and cons of the next-gen wireless connection.

Everything you need to know about password managers for your business

If you’re confused about password managers, you’re not alone. A password manager is software that generates safe passwords, remembers them, and auto-fills logins for you. That saves time. But means your business can quickly lock out staff when they leave. Some people...

More Content