Tech Tip: How to Provide Remote Support for FREE with Quick Assist • Blisstech Solutions

This Two Minute Tech Tip shows you how to view or control someone else’s screen for FREE.

As an IT managed service provider we have lots of tools we have to pay for to help us support our clients.

However, if you’ve ever been in a situation where you are trying to help someone remotely will know the frustration when you cannot understand what they are trying to explain on their screen.

Well, if you both use Windows you can remotely assist someone by viewing their screen for FREE without needing to install anything!

The feature is called Quick Assist and is a lifesaver. It will save you a lot of time and frustration when trying to help a colleague, friend or family member.

This tip will show you:

👉 How to access the Quick Assist feature BUILT-IN to Windows.
👉 What the process looks like for you, and the person you are helping.
👉 How to avoid buying a specialist solution by utilising this hidden Windows feature.

These tips will help you to:

đź’Ą Save time and frustration when helping someone remotely.
đź’Ą Quickly help someone by controlling their screen.

Thanks for watching.

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How to create secure passwords

How to create secure passwords

Weak passwords are one of the biggest security risks to your business.
Why?
Because cyber criminals are getting smarter than ever before. If they manage to crack just one password, they could gain access to your sensitive business data, financial information, or even gain control of your entire system.
Cyber criminals use automated tools to guess passwords, allowing them to try out millions of combinations in seconds. So, if you’re using something like “Password123” or “CompanyName2025”, you’re practically handing them the keys to your business.
A compromised password can lead to big issues, such as:
• Data breaches
• Financial losses
• Identity theft
• Reputation damage
But how do you create strong passwords without driving yourself (and your team) mad?
Think of your password like a secret recipe, where only you should know the ingredients. It should:
• Be at least 14 characters long (the longer, the better)
• Include a mix of uppercase and lowercase letters
• Contain a few numbers and symbols (like @, $, %, or &)
• Not contain any common words or easily guessable information (like birthdays, names, or the word “password”)
Instead of using a single word, you could try a passphrase – a short, random sentence that only you would understand. For example, instead of “Sailing2025”, try something like “Coffee&CloudsAreGreat9!”. This is much harder to crack, yet still easy to remember.
You should also steer clear of these common mistakes:
• Using personal info (your name, birthday, business name, etc.)
• Reusing the same passwords across multiple accounts
• Using simple sequences (“123456” or “abcdef”)
• Storing passwords in an easily accessible place (like a sticky note on your desk)
If remembering unique passwords for every account sounds impossible, there is another option: Password managers. These generate strong passwords, store them securely and autofill them for you.
With a password manager, you only need to remember one strong master password for the manager app itself. The rest are encrypted and stored safely, reducing the risk of data breaches.
Even the strongest password isn’t foolproof, which is why multi-factor authentication (MFA) is also important. MFA requires a second form of verification, like a one-time code sent to your phone or generated from an authentication app.
If you have employees accessing your business systems, it’s a good idea to have a password policy in place to explain your rules and why they’re important. This should include:
• Unique passwords for each system and account
• Regular security training on password best practices
• Business-wide use of MFA for critical systems
• Scanning for compromised passwords regularly
By making password security a priority, you can reduce the chances of a cyber attack creating a nightmare for your business.
And if you need help making your business more secure, get in touch.

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