News & Views

A new zero-day vulnerability in Windows

A new zero-day vulnerability in Windows

Introduction A new zero-day vulnerability in Windows Search has been discovered which can be exploited to automatically open a malicious search window containing remotely-hosted malware executables. The vulnerability is triggered when a user launches a Word document,...

VIDEO: How to use a Password Manager

VIDEO: How to use a Password Manager

This Tech Tip is a tip on how to manage your passwords. It's a long tip this week, but that's because there is a lot to tell! With so many things being done online now, passwords are needed constantly.  But with the advice that every password should be unique and not...

VIDEO: How to use footnotes and endnotes in Word

VIDEO: How to use footnotes and endnotes in Word

This Tech Tip is another tip for Microsoft Word. If you use Word to write documentation, contracts or any other type of detailed document, then this tip is for you. Usually, when you write such a document, you may need to expand on certain sentences without making the...

Why you should use a password manager

Why you should use a password manager

Introduction It can be difficult to keep track of all of your online passwords, especially if you have multiple accounts for different purposes.  But did you know that there is a way to keep all of your passwords safe and secure? A password manager such as LastPass...

VIDEO: How to use cross references in Word

VIDEO: How to use cross references in Word

Today's Two Minute Tech Tip is another tip for Microsoft Word. If you use Word to write documentation, contracts or any other type of detailed document, then this tip is for you. Usually, when you write such a document, you need to refer to other places in the...

VIDEO: How to create a table of content in Word

VIDEO: How to create a table of content in Word

Happy Tuesday everyone! Today's Two Minute Tech Tip was an idea given to me by my apprentice, George Borns. When asked what would be a good idea for a Tech Tip and without hesitation, George said "What about headings and tables of content in Word?" It is a great tip...

What is the Microsoft Modern Workplace?

What is the Microsoft Modern Workplace?

Microsoft has been hard at work over the past few years to create a new "modern" workplace. Sounds great right, but what is this, and what are its benefits? The Microsoft Modern Workplace is designed to make it easier for employees to collaborate online, and to help...

VIDEO: How to Provide Remote Support for FREE with Quick Assist

VIDEO: How to Provide Remote Support for FREE with Quick Assist

This Two Minute Tech Tip shows you how to view or control someone else's screen for FREE. As an IT managed service provider we have lots of tools we have to pay for to help us support our clients. However, if you've ever been in a situation where you are trying to...

VIDEO: How to use Mail Merge

VIDEO: How to use Mail Merge

This Tuesday Two Minute Tech-tip shows you how to automate customised emails and letters using Mail Merge. Imagine; you need to send a letter or email to 10s, or even 100s of people with the same base content, but personalised for each recipient. You could manually...

What are the benefits of outsourcing IT support?

What are the benefits of outsourcing IT support?

Have you ever started a DIY task only to wish you had just called in an expert?  Your IT support should be no different. Many business owners think that they can handle their IT systems themselves.  However, unless they have the experience and finger on the pulse of...

VIDEO: How to Tidy up Copied Data in Excel

VIDEO: How to Tidy up Copied Data in Excel

This Tuesday Two Minute Tech-tip shows you how to tidy up data in Excel spreadsheets. Do you have data in a messy format and need to change it so it is organised? Have you ever received data in Excel or in a text file or Word document and wanted to change it from rows...

Why setting up Facebook Wi-Fi for your business is a good idea

Why setting up Facebook Wi-Fi for your business is a good idea

Setting up Facebook Wi-Fi for your business is a great way to increase customer engagement and loyalty. When customers connect to your guest Wi-Fi they can check in to your business on Facebook to gain access rather than entering a WiFi code. This allows them to stay...

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