How do you really know if your people are making the most of AI at work?
You’ve rolled out Microsoft Copilot.
You’ve talked about how it can save time. How it can boost productivity. And how it can make day-to-day tasks easier.
But how can you tell if your team is actually using it? Or if it’s quietly gathering dust on their desktops?
That’s exactly what Microsoft’s new Copilot Dashboard feature, called Benchmarks, is designed to reveal.
It lives inside Viva Insights (part of Microsoft 365) and gives you a clear picture of how your employees are using Copilot. And how that compares to others.
Benchmarks can show how many people in your organisation actively use Copilot, which apps they’re using it in, and how often they come back to it.
But it doesn’t stop there.
It can also compare your company’s usage with other similar businesses. Those of the same size, in the same industry, or even in the same region.
In other words, you’ll be able to see whether your team is leading the AI charge… or falling behind it.
Now, that may sound like a privacy concern. The idea of your company data being compared against others might raise an eyebrow or two. But Microsoft insists it’s handled safely. All the external data is anonymised, aggregated, and run through mathematical models to protect privacy.
From a business point of view, it’s a clever move.
Many companies have been slow to fully adopt AI tools, even though the benefits are clear. A recent study found that only about 5% of AI pilot programs ever make it beyond the testing stage. Mostly because businesses struggle to adapt their processes and culture.
Microsoft’s Benchmarks tool could change that by showing you exactly where adoption is stalling.
Of course, this new visibility might make some employees uneasy. No one wants to feel like their AI habits are being watched. But this is about progress, not punishment. If you can see which teams are using Copilot effectively (and which aren’t), you can identify where extra support or training is needed.
So, is your team using AI well? Soon you won’t have to guess. Copilot will tell you.
