Tech Tip: How to Provide Remote Support for FREE with Quick Assist • Blisstech Solutions

This Two Minute Tech Tip shows you how to view or control someone else’s screen for FREE.

As an IT managed service provider we have lots of tools we have to pay for to help us support our clients.

However, if you’ve ever been in a situation where you are trying to help someone remotely will know the frustration when you cannot understand what they are trying to explain on their screen.

Well, if you both use Windows you can remotely assist someone by viewing their screen for FREE without needing to install anything!

The feature is called Quick Assist and is a lifesaver. It will save you a lot of time and frustration when trying to help a colleague, friend or family member.

This tip will show you:

👉 How to access the Quick Assist feature BUILT-IN to Windows.
👉 What the process looks like for you, and the person you are helping.
👉 How to avoid buying a specialist solution by utilising this hidden Windows feature.

These tips will help you to:

💥 Save time and frustration when helping someone remotely.
💥 Quickly help someone by controlling their screen.

Thanks for watching.

← Tech Tip: How to use Mail Merge What is the Microsoft Modern Workplace? →

10 Simple Tips for Avoiding Phishing Scams: How to Stay Safe Online

10 Simple Tips for Avoiding Phishing Scams: How to Stay Safe Online What is Phishing? Phishing is a common online scam in which cybercriminals try to trick you into sharing personal information, such as passwords and credit card numbers. Phishers often use email or...

When did you last have a health check?

Book now for an IT check-up, to get in great shape for the journey ahead? You do it for yourself and your car – now do the same for your workplace tech

Why you will not be fine on this Cloud9

Fake Flash messages are being used as a cover for a new ‘botnet’ campaign. If you use Google Chrome or Microsoft Edge you could be a target.

Antivirus Isn’t Enough. Why You Need EDR for Bulletproof Security

In the ancient days of dial-up internet, a simple antivirus program might have kept your computer safe. Today's digital landscape, however, is a minefield of constantly evolving cyber threats. Ransomware, phishing attacks, and zero-day exploits plague businesses and...

Could avatars make your Teams meetings more fun?

Do you inwardly (or outwardly) groan at the thought of yet another video call? They’re now a normal part of our working lives, but it doesn’t make them any more exciting. Good news: Microsoft is introducing Metaverse-style avatars, called Mesh avatars, to Teams. You’ll be able to design your own avatar, personalizing its appearance, accessories, and even choosing its reaction …

Tech Tip: How to search for files in Window and Microsoft 365

Welcome to a new Tuesday tech tip video where we will show you how to find your files using the powerful search features of Windows and Microsoft 365. Even if you are very organised with filing your data, sometimes, you just cannot find the file that you are looking...

Where could AI take your business - Blog image

Could AI be the key to your businesses growth?

Artificial Intelligence (AI) is no longer just a futuristic concept. It's here now, and businesses of all sizes need to start embracing it to stay ahead of the competition. Our latest guide shows you how to use AI to revolutionise your business, from customer support...

IT Security Still Top Concern For SMBs

A new report from Kaseya reveals that IT Security is still the top concern for small and medium-sized businesses. The “2019 State of IT Operations for Small and Midsize Businesses” survey took input from more than 400 global respondents and reveals that 32% of...

Security alert: Does your business have old logins for ex-staff?

Security Review: Does your business have old logins for ex-staff?

What’s easy to overlook but could leave your business open to cyber attacks? Unused logins. Yep, something as simple as failing to delete an old account could have serious costs for your business…

Windows is the prime target for cyber criminals

With its huge dominance in the workplace, Microsoft’s Windows has become the prime target for cyber criminals.

More Content