Tech Tip: How to Provide Remote Support for FREE with Quick Assist • Blisstech Solutions

This Two Minute Tech Tip shows you how to view or control someone else’s screen for FREE.

As an IT managed service provider we have lots of tools we have to pay for to help us support our clients.

However, if you’ve ever been in a situation where you are trying to help someone remotely will know the frustration when you cannot understand what they are trying to explain on their screen.

Well, if you both use Windows you can remotely assist someone by viewing their screen for FREE without needing to install anything!

The feature is called Quick Assist and is a lifesaver. It will save you a lot of time and frustration when trying to help a colleague, friend or family member.

This tip will show you:

👉 How to access the Quick Assist feature BUILT-IN to Windows.
👉 What the process looks like for you, and the person you are helping.
👉 How to avoid buying a specialist solution by utilising this hidden Windows feature.

These tips will help you to:

💥 Save time and frustration when helping someone remotely.
💥 Quickly help someone by controlling their screen.

Thanks for watching.

More Content

You might hold the secret to data security in your finger

You might hold the secret to data security in your finger

Is your password keeping your data as safe as it could be? Maybe not. And there are new, safer alternatives to try. Here are all the details.

Cyber extortion: What is it and what’s the risk to your business?

Cyber extortion: What is it and what’s the risk to your business?

Have you heard of cyber extortion? It’s a very real threat to your business. Here we explain what it is and how to stay safe.

Data loss? Save yourself a mighty headache

What would you do if all of your business data were lost? You might panic or stare at the screen in disbelief. However, if you're prepared, you'll have a safety net in place in the form of reliable and tested data backup. This means you can quickly restore your data...
Managed IT Services consultant connects a network cable into switch

What are the benefits of outsourcing IT support?

Have you ever started a DIY task only to wish you had just called in an expert?  Your IT support should be no different. Many business owners think that they can handle their IT systems themselves.  However, unless they have the experience and finger on the pulse of...
Copilot could soon auto-open in Microsoft Edge

Copilot could soon auto-open in Microsoft Edge

Is Edge your business’s browser of choice? Microsoft’s thinking of automatically opening Copilot when you use it. It could boost productivity, but there are privacy concerns to be aware of…

Beware these free tools – they may be hiding ransomware

Beware these free tools – they may be hiding ransomware

Need to change a file from one format to another? Easy, just Google a file converter, right? Stop! That may not be as safe as it seems. Find out why here…

Time saver: Auto-launch your favourite Windows 11 apps

Time saver: Autostart your favourite Windows 11 apps

Imagine starting your PC and your favourite apps open automatically. It’s a small change that could save you a lot of time. Here’s how to make it happen…

That long password isn’t keeping you better protected

Even passwords of 15 characters can be cracked by cyber criminals. Our latest tech update explains what to do instead

Beware these common ‘malvertising’ attacks

Beware these common ‘malvertising’ attacks

Ever clicked an online ad and wondered afterwards if it was a scam?… most of us have – and cyber criminals want us to keep doing it. Here’s what to look out for to stop your business’s data (and profits) falling into the wrong hands…

Don’t sleep on this simple, effective security booster

Don’t sleep on this simple, effective security booster

Microsoft’s enforcing an extra layer of security for logins to one of its tools. Even if you don’t use it, you should follow their lead and implement this security booster in your business.

Share This
Contact
Love Lane
Cleobury Mortimer
Shropshire DY14 8PE

01299 382 321
[email protected]
Copyright © 2024 Blisstech Solution Ltd
Registered No: 08125391 VAT No : 307 5490 05