Tech Tip: How to Provide Remote Support for FREE with Quick Assist • Blisstech Solutions

This Two Minute Tech Tip shows you how to view or control someone else’s screen for FREE.

As an IT managed service provider we have lots of tools we have to pay for to help us support our clients.

However, if you’ve ever been in a situation where you are trying to help someone remotely will know the frustration when you cannot understand what they are trying to explain on their screen.

Well, if you both use Windows you can remotely assist someone by viewing their screen for FREE without needing to install anything!

The feature is called Quick Assist and is a lifesaver. It will save you a lot of time and frustration when trying to help a colleague, friend or family member.

This tip will show you:

👉 How to access the Quick Assist feature BUILT-IN to Windows.
👉 What the process looks like for you, and the person you are helping.
👉 How to avoid buying a specialist solution by utilising this hidden Windows feature.

These tips will help you to:

💥 Save time and frustration when helping someone remotely.
💥 Quickly help someone by controlling their screen.

Thanks for watching.

More Content

Free support for Windows 10 ends in TWO WEEKS

Free support for Windows 10 ends in TWO WEEKS

In just over two weeks, Microsoft ends free support for Windows 10 as it reaches end of life. If your business is still using it, this is going to affect you. Here’s what you need to know…

How to disable fast startup - thumbnail image

Tech Tip: How to disable Fast Startup and shutdown your computer properly

It is a fact of life that we occasionally have to turn our Windows computers off and back on again to fix problems.  However, if you are not shutting down your computer fully then your efforts may not have the desired effect because of a feature called Fast Startup....

Antivirus Isn’t Enough. Why You Need EDR for Bulletproof Security

In the ancient days of dial-up internet, a simple antivirus program might have kept your computer safe. Today's digital landscape, however, is a minefield of constantly evolving cyber threats. Ransomware, phishing attacks, and zero-day exploits plague businesses and...

How to Secure Your Business from Cyber Threats in 2024: A Free Guide

Protect your business from these cybersecurity threats in 2024 We’re weeks away from the new year. And this is a great time to start thinking about what needs to get better in 2024. We believe you should allocate more of your business’s precious resources to the...
Did you notice Incognito mode’s improved privacy?

Did you notice Incognito mode’s improved privacy?

If your team use Google Chrome’s Incognito mode, you probably assume your browsing is private. But until Microsoft spotted this big flaw, your info could be shared across devices… here’s how they’ve fixed it.

A person in a hoodie surrounded by green cipher text

3 Things You Must Do to Protect Against Ransomware

Ransomware is an increasingly common and devastating cyberattack that can happen to any business. The ransomware attacks that get the most media attention are those on high profile companies, but ransomware attacks on small businesses are increasing too. Many smaller...
Overconfident employees: Your hidden cyber security threat?

Overconfident employees: Your hidden cyber security threat?

Your team are smart, right? They’d never fall for a scam email or click a suspicious link. At least, that’s what they think. Here’s why overconfidence could spell disaster for your business’s security.

Is Your Business Ready for Another COVID-19 Lockdown?

Given the rapid rise in cases over the past few weeks, another lockdown was inevitable. Employers and employees alike will now be used to a 'new normal' where we are encouraged to work from home. During the last lockdown, we all learned that it is possible for us to...

Is your email signature putting your business at risk?

When was the last time you gave any thought to your email signature? It’s just there to provide your contact details and maybe boost your branding, right? But have you ever considered exactly how much information you’re giving away? It’s enough to allow someone else...
Bridging the trust gap between your employees and AI

Bridging the trust gap between your employees and AI

Have you noticed your employees are reluctant to use AI in the workplace? It may be down to their lack of trust. We explain how to show them AI is a tool that makes work better for everyone.

Share This
Contact
Love Lane
Cleobury Mortimer
Shropshire DY14 8PE

01299 382 321
[email protected]
Copyright © Blisstech Solution Ltd
Registered No: 08125391 VAT No : 307 5490 05