Tech Tip: Understanding Microsoft work and personal accounts • Blisstech Solutions

Welcome to another Blisstech Solutions Tuesday Tech Tip!

Have you set up both a personal and work Microsoft account and are now running into problems when you are trying to work as you can’t work out which account you are logged in with?  You are not alone and we see this A LOT with small businesses.

This video explains how you can tell which account you are logged in with, and how to avoid future issues.

Transcript

Hello everyone and welcome to another Blisstech Solutions 2 min tech tip. Today I’m going to talk to you about the difference between a Microsoft HOME account and a Microsoft WORK account. The two things can get confused and if you use both, you can end up in a bit of a mess if you’ve got the same user name for your home account as it has for your work account.

Now, you wouldn’t think this is possible, but because of the way things are structured within Microsoft, it’s absolutely possible for you to create a personal account or a home account with the same e-mail address as your work account.

So, for example, [email protected] can have a WORK login for Microsoft 365 and a personal one. And if you logged into both of those at the same time, it can cause you no end of problems when it comes to work.

So, we’ll come on to explain in a moment how you can separate the two. But first of all, if you’re struggling and having problems with your work account and maybe you can’t access files in teams or SharePoint, it could be that it’s trying to open those files with your personal account.

Now, how do you tell? There’s no easy way, but if you go to office.com and we’ll see up here I’m logged in as a personal account. I’ve gone to office.com which is the same as if I was using a work account so we can’t tell that way. But one way we can tell is if we go to Outlook, OneDrive or Teams.

So, if I just open Outlook, for example, it will change the address to live.com. Now if you’re in the business part of Microsoft, it wouldn’t be live.com. I think it would be office365.com or office.com, something like that.

The same goes for if you go into OneDrive or Teams they will say live.com and if that’s happening you’re logged on with your to the PERSONAL account for Microsoft and that’s one way of telling.

So, what can you do to avoid the confusion? Well, two things:

  1. Don’t use your personal account on your work laptop. That’s one, but I know that a lot of people do that and the two things get blended together.
  2. So, what I would do in that case is either use a different browser. So, you use Microsoft Edge for work and Chrome for personal. That will stop the two from getting blended. Or you can use different profiles in either Chrome or Edge so we can watch a video and I’ll post a shortcut to that on how to create multiple profiles within Microsoft Edge, which will also help.

It is a difficult concept to get your head around, so I hope you’ve understood it. But basically, you can have the same username for both personal and work, and if you do you can end up in a bit of a mess. And this is just a bit of a video to explain how to get out of that mess.

Alright. Well, I hope that helped. I’ll speak to you soon. Bye.

We hope you found this tip useful.  If you want more tech tips, take a look at our Learning Zone.

More Content

Woman sitting at her computer with her head in her hands

Protecting your data – Backup and Restore

Protecting your data - Backup and Restore Backing up your business data is critical. What are the different methods of backing up your data? How can you restore lost or corrupted data? These are all important questions for any business to ask themselves. After reading...
Before you replace your slow PCs…

Before you replace your slow PCs…

Windows PCs running slowly? It doesn’t necessarily mean it’s time to replace them. There are some other ways you can give things a boost. We’ll tell you how.

Tech Tip: How to create a transcript using Word

Welcome to another Blisstech Solutions Tuesday Tech Tip! Are you tired of rewinding and pausing video or audio content just to jot down notes? Say goodbye to that tedious process and hello to a more efficient solution. In this tech tip video, we'll show you how to...
Metal work coming out of a metal apple

Do I need Antivirus on a Mac?

Broadly speaking there are two different types of desktop computer users; Windows users and Mac users (sorry Linux users but you are very much in the minority). Microsoft has included a free antivirus solution called Windows Defender for years because they realised...
Laptop and stethoscope

How Much Should You Pay for IT Managed Service Costs in the UK?

If you are looking for managed IT services in the UK, you should understand there is no "one-size-fits-all" solution. There are many managed service providers out there and they offer a huge range of prices. This can be overwhelming when trying to choose between them!...

Tech Tip: How to Work with Files in Teams

Good morning everyone. Welcome to another Tuesday Two Minute Tech Tip! This is another tip for Microsoft Teams on how to work with files in Teams. Did you know you can use Teams like a file server to store and work on files across your whole business? MS Teams is not...
Video thumbnail

Tech Tip: Quickly add lines numbers and bullets in Word

Happy Tuesday everyone! Today's Tech Tip is a tip on how to use some of the formatting shortcuts in Word to add lines, bullets and numbers to organise your documents. If you use Word to write your documents, and 90% of people do, you will love this tip as it will show...

How to Secure Your Business from Cyber Threats in 2024: A Free Guide

Protect your business from these cybersecurity threats in 2024 We’re weeks away from the new year. And this is a great time to start thinking about what needs to get better in 2024. We believe you should allocate more of your business’s precious resources to the...
Security Awareness Training Thumbnail Image

Human Error: The Achilles’ Heel of Your Cybersecurity

Small and medium-sized businesses (SMBs) are prime targets for cyberattacks, and the most vulnerable element in their defence is their workforce. Effective cybersecurity awareness training is essential for every employee across your organisation. But to implement it...

IT Managed Services for Financial Services

Over the last four decades, technology has significantly impacted how Financial Services operate. In the past, Financial Services businesses, such as IFAs and accountants, had to track financial data manually. Today, they can use software to automate many of these...
Share This
Contact
Love Lane
Cleobury Mortimer
Shropshire DY14 8PE

01299 382 321
[email protected]
Copyright © 2023 Blisstech Solution Ltd
Registered No: 08125391 VAT No : 307 5490 05