Tech Tip: How to Provide Remote Support for FREE with Quick Assist • Blisstech Solutions

This Two Minute Tech Tip shows you how to view or control someone else’s screen for FREE.

As an IT managed service provider we have lots of tools we have to pay for to help us support our clients.

However, if you’ve ever been in a situation where you are trying to help someone remotely will know the frustration when you cannot understand what they are trying to explain on their screen.

Well, if you both use Windows you can remotely assist someone by viewing their screen for FREE without needing to install anything!

The feature is called Quick Assist and is a lifesaver. It will save you a lot of time and frustration when trying to help a colleague, friend or family member.

This tip will show you:

👉 How to access the Quick Assist feature BUILT-IN to Windows.
👉 What the process looks like for you, and the person you are helping.
👉 How to avoid buying a specialist solution by utilising this hidden Windows feature.

These tips will help you to:

💥 Save time and frustration when helping someone remotely.
💥 Quickly help someone by controlling their screen.

Thanks for watching.

More Content

The two big threats of doing business on public Wi-Fi

The two big threats of doing business on public Wi-Fi

Public Wi-Fi can be a lifesaver when you must send an urgent email while out of the office. But did you know it can also put your business data at risk? These are the two big threats you and your team need to be aware of…

An AI-charged blast from the past

An AI-charged blast from the past

Microsoft Paint is all grown up, and it’s making a supercharged comeback thanks to AI. We have all the details

Professional woman at a laptop

6 ways to make your small business look professional

When you start out in business, one of the hardest things to do is find new clients.  Most customers will not buy from you unless they trust you, and trust usually comes from reputation.  But how do you gain people's trust if you are new and don't have much of a...
How to cheat (the Blue Screen of) Death

The Blue Screen of Death and how to avoid it

The dreaded Blue Screen of Death makes you panic about what happened, how much work you’ve lost, and how long it’ll take to fix. But a lot of the time it’s avoidable… We’ll tell you how.

Beware that “support call” – it could be a ransomware scam

Beware that “support call” – it could be a ransomware scam

Would your employees give an unknown caller access to your business devices? But what if they got a Teams chat from someone posing as Microsoft support? Here we tell you all about a new ransomware scam

A free tool for more polished communication

A free tool for more polished communication

You’ve hit send on an important email – then you notice a typo. Windows 11 lets you spellcheck and autocorrect across most of its apps. Here we help you to set it up

Learn how to talk tech with our Jargon Buster

Do you find IT terminology difficult to comprehend? To ensure effective communication with our clients, we strive to avoid using technical jargon. However, having a basic understanding of some IT terminologies may prove advantageous in seeking IT assistance in the...

Why now is a great time to start your own business

"I can accept failure, but I can't accept not trying." - Michael Jordan We are living in unprecedented times.  People are being prevented from leaving their homes and the average worker has been sent to work from home, put on reduced hours, or worse.  It is...

Tech Tip: How to check if your device is compatible with Windows 11

Welcome to a new Tuesday tech tip video. In it, I will show you how to check if your device is compatible with Windows 11. With Microsoft's termination of support for Windows 10  in October 2025, it's crucial for business leaders to proactively plan for the transition...

How to plan a big IT project

We all dream of making changes to our business that will make us more efficient and profitable, but significant changes to the technology you use to run your business should never be rushed.

Share This
Contact
Love Lane
Cleobury Mortimer
Shropshire DY14 8PE

01299 382 321
[email protected]
Copyright © Blisstech Solution Ltd
Registered No: 08125391 VAT No : 307 5490 05