Learning Zone
We provide important news and useful tips to keep you informed with what’s going on in the world of business technology.
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Are your productivity tools actually slowing you down?
Productivity tools are supposed to make you more, well… productive. But if they’re not embedded properly within your business, tasks can actually end up taking longer than they should. That’s frustrating for employees and you. It wastes time, and it costs money –...
Why all businesses should adopt MFA now
Years ago, Multi-Factor Authentication (MFA) used to be called 2FA, or Two Factor Authentication. This was made up of: Something you have, like a device that can generate a one-time password (OTP). Something you know, like a password. MFA has extended things meaning...
Microsoft 365 makes Multi-Factor Authentication easier
Microsoft is planning to enable Multi-Factor Authentication (MFA) directly in its Outlook app for many 365 business users. MFA is a vital tool to help protect your online accounts from cyber criminals. It works by generating a second, single-use passcode every time...
Bot malware is a growing security threat
If we talk about ‘bots’ you’d be forgiven for thinking of the amazing AI chatbots that have been all over the news lately. But this isn’t a good news story. Bots are just automated programs, and bot malware is a worrying new security risk you need to defend your...
Tech Tip: How to create a voting poll using Outlook
Welcome to a new Tuesday tech tip video where we will be exploring how to create a voting poll using Outlook and Microsoft Forms. Sometimes, when we need to get people's opinions on something, it can be a bit like herding cats! Maybe we need to get a consensus of...
Don’t forget your phone when you think about cyber security
Our phones are a goldmine of private information. Just think of all the financial details, personal messages, banking apps, photos and contact information that live behind that little glass screen. And if your team use phones for work, they’ll often have access...
Tech Tip: How to share files securely in Teams
Welcome to a new Tuesday tech tip video where we will be exploring how to share files securely with people outside of your organisation using Microsoft 365 and Teams. Microsoft Teams is a powerful tool that allows for seamless collaboration and communication within an...
Let’s start talking about Artificial Intelligence (AI)
The whole world is suddenly talking about Artificial Intelligence. From Alexa in your kitchen, to Siri on your phone, artificial intelligence is already all around us, but new names like ChatGPT, Dall-E, Jasper and more feel like they’ve blown up the internet. These...
Cut the Jargon! The top 3 things you should discuss with your IT partner
IT support involves technical tasks, and the language used in this field can be quite technical at times. Therefore, we have created a plain language guide that focuses on the three key areas you should discuss with your technology partner. Contact us if you want to...
Cyber attacks are getting bigger and smarter. Are you vulnerable?
Have you ever tried to buy tickets for a huge event and found that the seller’s website has collapsed under the weight of thousands of people all trying to do the same thing at the same time? The ticket site falls over – usually temporarily – because the server is...
Learn how to talk tech with our Jargon Buster
Do you find IT terminology difficult to comprehend? To ensure effective communication with our clients, we strive to avoid using technical jargon. However, having a basic understanding of some IT terminologies may prove advantageous in seeking IT assistance in the...
Tech Tip: How to disable Fast Startup and shutdown your computer properly
It is a fact of life that we occasionally have to turn our Windows computers off and back on again to fix problems. However, if you are not shutting down your computer fully then your efforts may not have the desired effect because of a feature called Fast Startup....
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